Terms of Service

Last updated: October 26, 2026

These Terms of Service ("Terms") are an agreement between you and Cedar Shifts ("Cedar Shifts", "we", "us"). They cover your use of cedarshifts.com, app.cedarshifts.com and the emails and text messages Cedar Shifts sends (together, the "Service"). By using the Service, you agree to these Terms. If you use Cedar Shifts for a restaurant or other business, you agree to them on that business's behalf.

The Service

Cedar Shifts builds and adjusts staff schedules, sends schedules and schedule changes to employees, collects availability and offers an in-app scheduling assistant. Schedules and suggestions are tools to help you. The restaurant is responsible for reviewing and approving its schedule, and for following the labor laws that apply to it.

Accounts

• Give accurate information and keep your sign-in details secure.
• You are responsible for activity under your account. Tell us right away if you think it has been misused.
• Managers are responsible for the employee information they add, and for having permission to contact employees by email and text message.

SMS Terms

• Program: Cedar Shifts shift notifications. Employees receive texts about their work schedule from the restaurant that employs them: shift schedules, shift changes and availability requests.
• Consent: texts are sent only after the employee agrees to receive them, when their manager asks in person before adding their mobile number. Consent is not a condition of any purchase.
• Frequency: message frequency varies with the employee's schedule.
• Costs: message and data rates may apply.
• Opt out: reply STOP to any message to stop receiving texts. You will get one message confirming you have opted out. To start again, reply START or ask your manager.
• Help: reply HELP for help, or email evan@cedarshifts.com.
• Carriers: mobile carriers are not liable for delayed or undelivered messages.
• Privacy: see our Privacy Policy. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Connecting another scheduling app

If you connect another scheduling app (7shifts today), Cedar Shifts uses the access token you paste once, to read your locations, departments, team (names, emails, mobile numbers, active or not), roles, the last 8 weeks of shifts and approved time off. The token is not stored. You can delete it in that app afterwards, and Cedar reminds you to.

What we read is used only to set up your restaurant in Cedar Shifts, and is deleted on request like the rest of your data.

Acceptable use

Do not use Cedar Shifts to:

• Send messages to people who have not agreed to receive them, or send marketing or unrelated messages through the Service.
• Break the law, including labor, privacy and anti-spam laws.
• Access another business's data, interfere with the Service, or try to get around its security or limits.
• Copy, resell or reverse engineer the Service.

Your data

You own the information you put into Cedar Shifts. You give us permission to store and process it only to provide, secure and improve the Service, as described in our Privacy Policy.

Fees

If your plan has fees, we will tell you the price before you are charged. Fees are not refundable unless the law requires otherwise or we agree in writing.

Ending your use

You can stop using Cedar Shifts at any time. We may suspend or close an account that breaks these Terms or puts the Service or other users at risk. When an account closes, we delete its data within a reasonable time, unless the law requires us to keep it.

Disclaimers

The Service is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, including that the Service will be uninterrupted or error-free, or that schedules or assistant suggestions will be complete or correct.

Limitation of liability

To the extent the law allows, Cedar Shifts is not liable for indirect, incidental, special or consequential damages, or for lost profits or data. Our total liability for any claim about the Service is limited to the greater of the amount you paid us in the 12 months before the claim or $100.

Changes to these Terms

We may update these Terms. We will post the new version here and update the date at the top. If a change is significant, we will tell account holders before it takes effect. Continuing to use the Service after that means you accept the new Terms.

Governing law

These Terms are governed by the laws of the State of Illinois, without regard to its conflict of law rules.

Contact

Questions about these Terms: evan@cedarshifts.com.